Here's how to deal with harassment on Twitter

If Twitter has one major headache that never seems to go away, it's trolls.

But things might now be starting to look up. The company, once content to do almost nothing to address harassment on its platform, has taken a new approach in recent months with a string of updates meant to crack down on abuse and hate.

SEE ALSO: Twitter is testing a subscription service — but it's $99 per month

Just how effective those steps have been, though, is up for debate. Twitter says that, by many measures, things are improving. Last week, the company said it's "taking action on" 10 times more abusive accounts, compared with the same time last year. Even so, harassment persists, users complain and get frustrated, and high profile users leave the platform.  Read more...

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