NBN Co to disconnect 63,000 phone and internet lines in switch to new network

As the NBN rollout continues, changes to the existing infrastructure are inevitable, and the latest of such alterations sees NBN Co begin the disconnection of 63,190 landline services – both phone and internet – in Sydney.

As reported by The Daily Telegraph, the removal of existing legacy connections will be commencing Friday 17th as they're progressively replaced with NBN connections as part of the rollout.

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NBN Co is warning residential and business customers to contact their provider immediately if they are yet to switch to NBN and live in the affected areas (listed below).

Bayside: Eastlakes, Mascot, Roseberry, Wolli Creek
Burwood: Burwood
Camden: Camden, Elderslie, Ellis Lane, Grasmere, Harrington Park, Mount Hunter, Narellan, Narellan Valley
Canterbury: Campsie, Canterbury, Earlwood, Marrickville
Parramatta/Ryde: Constitution Hill, Epping, Epping North, Wentworthville
City of Sydney: Beaconsfield, Elizabeth Bay, Haymarket, Potts Point, Pyrmont, Rosebery, Sydney, The Rocks, Woolloomooloo
Inner West: Ashfield, Croydon, Earlwood, Marrickville, Tempe
Liverpool: Bardia, Glenfield, Mount Pritchard, Warwick Farm
Mosman: Mosman
North Sydney: Kurraba Point, Neutral Bay
Northern Beaches: Balgowlah, Brookvale, Mona Vale, North Curl Curl, North Manly, Seaforth
Randwick: Kensington, Kingsford
Sutherland Shire: Caringbah, Engadine, Miranda
Hornsby: Cheltenham, Normanhurst, Waitara
Hills Shire: Castle Hill
Waverley: Bondi, Bondi Junction, Bronte, Tamarama, Waverley
Willoughby: Artarmon, Greenwich, Naremburn, St Leonards
Woollahra: Bellevue Hill, Edgecliff, Darling Point, Paddington, Woollahra

Customers who rely on these landline connections for medical emergency call buttons or alarm systems are also urged to register these services with the NBN to avoid them being disconnected.

For some residents, it’s very possible that their existing connection will be cut off before their new NBN service can be activated, leaving residents and businesses without an internet or phone connection. Again, please call your current network provider to determine the best outcome for your current circumstance.

NBN Co is also warning all residents to watch for potential scams that demand money on behalf of the company. NBN Co will never directly ask for any payments from individuals as they are a wholesale company and deal directly with service providers such as Telstra, Optus, etc.