In the 'Aviation Oscars', Delta is the best US airline – but it's still ranked only 24th in the world
Delta Air Lines
- Delta ranked highest amongst all US carriers in the 2022 World Airline Awards.
- Southwest ranked 35, followed by JetBlue at 41. Alaska, United and American were further behind.
- Qatar Airways, Singapore Airlines and Emirates took home the top three spots on the list.
Delta took the top spot among US airlines in a ranking of 100 outfits around the world - coming in at number 24.
The airline-ranking organization Skytrax this week revealed the winners of its 2022 World Airline Awards, dubbed the "Oscars of the aviation industry".
Skytrax ranked 100 carriers based on feedback from a passenger survey that covered cabin and airport service, and on-board products. Boarding assistance, hospitality, and check-in procedures and baggage delivery also were included.
Taking home the top spots are Qatar Airways, followed by Singapore Airlines and Emirates out of the 350 airlines included in the survey. It's the third consecutive win for Qatar, and its seventh since the awards started in 1999.
Southwest Airlines trailed by more than ten spots behind Delta at number 35, followed by JetBlue Airways at 41. Alaska, United and American airlines were 59th, 60th and 68th on the list, respectively.
Delta won two other awards this week from FlyerTalk, which carries out online surveys and includes public voting, for 'best promotion' and 'best loyalty customer service' for its 'SkyMiles' program.
"It was an honor to represent Delta and more than 80,000 colleagues at these events in London," Delta General Manager for Sales Home Markets Clare Black, said in a statement.
"Knowing our customers vote for them is humbling and shows our product investments are favorably received. The staff award is also a testament to how our people around the world show the Delta Difference every day and provide excellent service to our customers."
Insider contacted Delta for comment.
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Reviewed by mimisabreena
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Sunday, September 25, 2022
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