10 ways Uber drivers can get kicked off the app

Uber

For anyone who's ever had a bad Uber experience, the company makes it easy enough to report it — and sometimes you can get a refund. But there are plenty of more minor infractions that you may not have realized are against the company's policies and can get drivers deactivated.

Have a driver cancel on you because you're just going around the block? That's grounds for deactivation. Did a driver refuse you a ride because you have a service animal? That's bad too.

According to Harry Campbell, creator of a blog and podcast for ride-share drivers called The Rideshare Guy, even drivers are surprised by the rules, since they can sometimes vary from state to state and city to city.

Since Uber drivers aren't classified as full-time or part-time employees, Uber can't provide job training. So he created a list of all the infractions he's seen get drivers in trouble.

Here's what can get your Uber driver kicked off the app:

1. Promoting a competitor

After Uber settled two class-action lawsuits in April 2016 about how to classify its workers, the company has backed off on this issue, since it can't ban its employees from driving for competitors. Campbell says posting stickers for both Uber and Lyft is OK now, but passing out Lyft referral cards is a no-go.

2. Failing a background check

Background-check laws vary from state to state, but in municipalities that are imposing stricter regulations, drivers need to have a clean record — like no arrests or DUIs — in order to drive. Campbell says he recently had to submit to an updated background check from Uber.