Airline workers share 26 things they'd love to tell passengers but can't

Aeroflot flight attendant announcement

Whether it's to keep their jobs or to maintain the peace, there are some things that airline workers just can't tell travelers.

But sharing some of these things, while perhaps controversial, could be to their, your, and other passengers' benefit, if only someone would say something.

So Business Insider asked more than 80 airline workers including flight attendants, gate agents, ticket agents, and other airport customer service reps to weigh in on what they'd love to tell passengers but can't.

We've anonymously included some of the more constructive insights here:

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'I'm not talking to hear myself speak'

"I'm tasked with carrying out the rules and regulations set forth by FAA. I risk a possible fine if I don't do what I am tasked to do. There is always a reason we say the things we say." — A flight attendant

'No, we can't just give you a free upgrade'

"Different airlines have different rules, but a change or upgrade can get you fired these days. And it's not worth our jobs. The airline computer system tracks everything, and big brother can be watching us." — An airline customer service agent

'Griping to crew about things they can't control changes nothing'

"You're venting, which is fine. But it won't change anything. Speak to the folks who make the decisions and the big bucks. We didn't choose the wifi system. We didn't choose the leg room. We didn't choose to charge for certain things. I'd love to have it all free and roomy and completely reliable!" — A flight attendant

See the rest of the story at Business Insider